С января 2025 года Shopfans переходит на новый дизайн личного кабинета пользователя. new!

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Beta-тестирование нового интерфейса завершается. Поэтапное переключение пользователей на новый интерфейс отключение старых запланировано на начало 2025 года.

Мы подготовили для вас краткий обучающий материал. И конечно же, наша служба поддержки всегда с радостью поможет вам по любым вопросам!

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Consolidatation - Combining Incoming Purchases12

Registering Purchases5

Prices and Payments5

Most Frequently Asked9

Consolidatation - Combining Incoming Purchases

1.What is a 'Consolidation'?

2.How does a consolidation save me money?

3.How does the consolidation process work?

4.How do I consolidate (combine) my Purchases?

5.What are the size and weight limits?

6.What is the difference between 'Pack' and 'Pack and Ship'?

7.What packing options are available?

We use only new sturdy boxes, reinforced tape and protective film for all packages. All packaging materials are free for customers.

Learn about some of our other packing options in the "Prices and Payment options" section:

Keep postal box (for extremely fragile items)
Remove catalogues (invoices)
Remove shoe boxes
Plastic bag for additional protection
Vacuum packaging: allows to reduce volume dramatically (think DHL, where you are paying for dimensional weight).

8.Is it possible to pack my goods the way I want?

9.Shipment Statuses

10.Do I need to fill out customs declaration? Do you need my personal details?

11.Why my package is not being Packed/Shipped?

12.Where is my tracking number?