С января 2025 года Shopfans переходит на новый дизайн личного кабинета пользователя. new!

Beta-тестирование нового интерфейса завершается. Поэтапное переключение пользователей на новый интерфейс отключение старых запланировано на начало 2025 года.

Мы подготовили для вас краткий обучающий материал. И конечно же, наша служба поддержки всегда с радостью поможет вам по любым вопросам!

Help

Assisted Purchase1

Extra Services7

Customs and Duties6

Shipping Options5

Consolidatation - Combining Incoming Purchases12

Registering Purchases5

Prices and Payments5

Most Frequently Asked9

Consolidatation - Combining Incoming Purchases

1.What is a 'Consolidation'?

2.How does a consolidation save me money?

3.How does the consolidation process work?

4.How do I consolidate (combine) my Purchases?

5.What are the size and weight limits?

Size and weight limits depend on the shipping method you choose. You can read more about shipping methods on our Tour.

USPS Priority Mail

Weight limit: 66 lbs
Maximum length: 42 inches
Maximum length and girth combined: 97 inches

USPS Priority Mail Express

Weight Limit: 66 lbs.
Maximum length: 36 inches
Maximum length and girth combined: 97 inches

6.What is the difference between 'Pack' and 'Pack and Ship'?

7.What packing options are available?

8.Is it possible to pack my goods the way I want?

9.Shipment Statuses

10.Do I need to fill out customs declaration? Do you need my personal details?

11.Why my package is not being Packed/Shipped?

12.Where is my tracking number?