Beta-тестирование нового интерфейса завершается. Поэтапное переключение пользователей на новый интерфейс отключение старых запланировано на начало 2025 года.
Мы подготовили для вас краткий обучающий материал. И конечно же, наша служба поддержки всегда с радостью поможет вам по любым вопросам!
The idea is to combine smaller packages and place them into one (larger) box. We get rid of the excess packaging materials so you do not pay to ship cardboard. In addition, we add extra bubble wrapping to protect delicate items.
Here are the steps we take:
Once again we would like to draw your attention to the fact that by default we remove outside (postal) boxes. Without additional request we will only keep boxes for Kindles, laptops, dishes, chandeliers, and some large toys which are shipped in the original boxes.
If you have an oversized package which does not exceed the postal size limits, but for which we do not have a box big enough, we will send it the original box, after wrapping it with paper and reinforcing it with tape. If you ordered the consolidation of an oversized box with a small package, we will try to fit the small package into the larger box.
Any doubts, questions, suggestions? Email us at help@shopfans.com. We will reply within 1 business day (please keep in mind the time difference).