С января 2025 года Shopfans переходит на новый дизайн личного кабинета пользователя. new!

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Beta-тестирование нового интерфейса завершается. Поэтапное переключение пользователей на новый интерфейс отключение старых запланировано на начало 2025 года.

Мы подготовили для вас краткий обучающий материал. И конечно же, наша служба поддержки всегда с радостью поможет вам по любым вопросам!

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Consolidatation - Combining Incoming Purchases12

Registering Purchases5

Prices and Payments5

Most Frequently Asked9

Consolidatation - Combining Incoming Purchases

1.What is a 'Consolidation'?

2.How does a consolidation save me money?

3.How does the consolidation process work?

4.How do I consolidate (combine) my Purchases?

5.What are the size and weight limits?

6.What is the difference between 'Pack' and 'Pack and Ship'?

7.What packing options are available?

8.Is it possible to pack my goods the way I want?

9.Shipment Statuses

10.Do I need to fill out customs declaration? Do you need my personal details?

11.Why my package is not being Packed/Shipped?

12.Where is my tracking number?

You will receive a tracking number in about 24 hours after your Shipment received a "Shipped" status in your email. You can also always track the Shipment in your account.