Help

Assisted Purchase1

Extra Services7

Customs and Duties6

Shipping Options5

Consolidatation - Combining Incoming Purchases12

Registering Purchases5

Prices and Payments5

Most Frequently Asked9

Shipping Options

1.Why should I use Shopfans if the store offers international delivery?

2.What are the shipping options and prices?

We ship via USPS, DHL and we also offer our own shipping method with the best affordability-speed combination.

You can read more about our shipping options here and use our Shipping calculator to figure out which method works best for you!

3.How do I track my shipment?

4.Why do I see ‘Product not trackable’ status on auspost.com.au? Can I still track it?

5.Do you ship to other countries?